Equifax Data Breach
On Thursday, September 7, 2017, the credit bureau, Equifax, announced a massive data breach. This incident has caused the exposure of 143 million Americans' sensitive, personal data.
The Credit Union does, as do most other financial institutions in the U.S., report credit usage data to all three credit bureaus. However, Equifax has not directly informed us if any of our members have been affected by this event. Rather, Equifax will be contacting affected individuals directly via regular mail.
For more information regarding this data breach, you may visit Equifax's special informational website: equifaxsecurity2017.com
. Alternatively, you may contact Equifax directly by calling 1.866.447.7559, Monday through Sunday, 7:00 a.m. to 1:00 a.m. Eastern Time.
And though Equifax does provide a tool to check whether or not you've been affected by the data breach, we do not recommend you use this service. The website it's setup on isn't as secure as it could be. We also do not recommend enrolling in Equifax's free ID monitoring service, as it forfeits your right to seek damages from the credit bureau.
As always, if you suspect any fraudulent activity on any of your HLEFCU account(s), credit card(s), or debit card(s), please contact us immediately at 808.973.4311, or toll-free at 1.866.351.4311.
Download the HLEFCU Mobile App
The HLEFCU Mobile App is finally available! Our app allows you to easily access your account(s) wherever and whenever you please. It also includes other useful tools like a branch and ATM locator, as well as mobile check deposit. To learn more about our app, please visit our Mobile App page
Mobile Payments Now Available
Great news! Your HLEFCU debit and credit MasterCard cards are now available in Apple Pay, Samsung Pay, and Android Pay. Enjoy the convenience of tap + go payments with your phone and leave you cards in your wallet! For more info, click “Mobile” in the menu above and select the mobile wallet service you’d like to use.